Tap Offload app again. Reinstall the app iPhone, iPad, iPod touch: Open the Settings app. Then press generate. Tap General, then tap iPhone Storage (or iPad Storage). IMAP server name: imap.aol.com I then tried using an app specific password generated by AOL ( AOL asks what you're using it for) and that did not work. When there is a pending software update for your device, it is common that some of the applications installed on your device start misbehaving. But if you use AOL app loaded onto Kindle it does work. Tap the affected app, then tap Offload app. ‎Download apps by AOL Inc., including AOL: News Email Weather Video, TechCrunch, Oath: Impact, and many more. Your account configuration should match the following settings. Please follow the steps below to reset the network settings from your iPhone: 1- Tap Settings 2- Tap General 3- Scroll Down and tap "Reset" 4- Tap "Reset Network Settings" 5- Confirm it tapping "Reset network settings" 6- Now try again with your AOL email account. Simply press and hold the Home and sleep/wake buttons at once on your iPhone or iPad until the Apple logo appears on the screen. To fix the mai.appl not working on the iPhone, open the Settings app and access General settings. Check iPhone network connection. (To force reboot iPhone 7 and 7 Plus, check out this post.) Check if there are updates available for the software. The Mail app that comes preinstalled on all Apple devices like the iPhone, iPad and Mac is widely used by iOS and ipadOS users to send and receive emails, regardless of what e-mail service they use. Go to account security, then click on generate app password, from there you will see “select app” click on iPhone mail. Copy the password it generates, go back to settings, account and passwords and add account, aol. You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email. Due to which, your app can’t sync to the AOL mail server. Your iPhone can't get an email if it's not connected to the internet. I went ahead & deleted/reloaded onto our android phones & so far that's working. @AuthorJJSmith @TomD80106675 You can't load an AOL email onto a Kindle thru Kindle email function now. Wait a moment for the app to offload, then tap Reinstall App. This is the most common reason for IMAP AOL not responding error on an iPhone or Android phone, mostly, AOL users do not enter the correct server routes or authorise the ports. 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